| 01947 492015 | info@whitbymobility.co.uk |  |
| 01947 492015 | info@whitbymobility.co.uk | |
Important: At present, scooter collection and drop-off are only available to customers who have pre-booked through this site and received a confirmed appointment.
Mobility scooter allocation is not automated. Each request is carefully reviewed by our team to ensure the right scooter is assigned based on your personal details, including your weight and, if applicable, the location of your holiday accommodation.
This process allows us to match you with the most suitable scooter for comfort, safety, and convenience.
As this requires manual checking, we kindly ask that you allow at least 3 working days for your enquiry to be processed.
During busy periods, it is very unlikely that we will be able to process same-day applications for scooter collection.
If you require your scooter delivering and/or collecting to/from a location more than a mile outside the centre of Whitby, we kindly ask that you book at least 7 days before your arrival. This helps us make sure everything's in place and ready for you, so your visit starts smoothly and stress-free.
Please complete the form below to make a booking.
However, because some of our customers have specific requirements and due to the challenging geography of parts of Whitby as well as any factors related to your holiday accommodation (property owners do not always provide clear information about accessibility and scooter storage options), we'll need a bit more information from you first.
If you only require a scooter for the day, you obviously don't need to complete any of the holiday accommodation related questions.
Please complete and submit the form below. Once we've received your details, a member of our team will review them and get in touch to discuss your hire and make sure everything is arranged to suit your needs.
If you require more than one scooter, please include this information in the *Additional Information/ Special Requests* field at the end of the form.
It's very important that you provide the scooter user's accurate weight.
Each of our scooters has a maximum weight limit for passengers and this limit varies between different models. If we don't have the correct information, we might tell you that a scooter is available but when you arrive, we aren't be able to let you take it as it isn't suitable for your weight.
To avoid any disappointment, please be sure to give us your exact weight when you complete the form.
To ensure a convenient and flexible rental experience, we offer several scooter collection and return options.
Whether you prefer to pick up and drop off the scooter yourself or need us to deliver and/or collect it from your accommodation, we've got you covered.
Please select your preferred option from the list below to help us provide the best possible service during your stay.
If there's anything else we should know to help make your scooter rental as smooth as possible, please let us know below.
Whether it's specific delivery instructions, the need for more than one scooter, accessibility needs or special requests, we're happy to accommodate where we can.
Just enter any relevant details in the box below.
